Spenry Marketing and Automation
Last Updated: August 10, 2026
1. Introduction
Welcome to Spenry Marketing and Automation ("Spenry," "we," "us," or "our"). We are a marketing and automation agency based in Ilderton, Ontario, Canada, serving local businesses across London and Southwestern Ontario.
We are committed to protecting the privacy and personal information of our clients, website visitors, and prospective customers. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
- Information You Provide Directly
- Full name
- Business name
- Email address
- Phone number
- City and province
- Messages or inquiries submitted through our contact forms or booking calendar
- Information Collected Automatically
- IP address
- Browser type and version
- Pages visited on our website
- Time and date of your visit
- Referring website or source
- Device type (desktop, mobile, tablet)
- Information From Third Parties
- Information you provide through third-party booking tools (e.g. calendar scheduling)
- Information submitted through lead generation forms connected to our services
Social media profile information if you interact with our social media pages
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and booking requests
- Deliver the marketing and automation services you have engaged us for
- Send you information about our services that may be relevant to your business
- Improve our website, services, and client experience
- Comply with legal obligations
- Prevent fraud and protect the security of our website and services
- Send SMS or email communications where you have provided consent in accordance with Canada's Anti-Spam Legislation (CASL)
We will never sell your personal information to third parties.
4. Legal Basis for Processing (PIPEDA)
As a Canadian business, we collect, use, and disclose personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
We collect and use your personal information only with your knowledge and consent, or where permitted by law. You may withdraw consent at any time, subject to legal or contractual restrictions.
5. SMS & Email Communications
If you have provided your phone number or email address and consented to receive communications from Spenry, we may contact you via:
- SMS/text message for follow-up, appointment reminders, or service updates
- Email for newsletters, service announcements, or promotional content
You can opt out at any time by:
- Replying STOP to any SMS message
- Clicking Unsubscribe in any email
- Contacting us directly at the email address listed in Section 10
We comply fully with Canada's Anti-Spam Legislation (CASL). We will not send commercial electronic messages without your express or implied consent.
6. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience. Cookies are small text files stored on your device.
We use cookies to:
- Remember your preferences
- Analyze website traffic and usage patterns
- Improve site performance
Types of cookies we use:
Essential cookies — Required for the website to function properly
Analytics cookies — Help us understand how visitors use our site (e.g. Google Analytics)
Marketing cookies — Used to track the effectiveness of our advertising
You can control cookies through your browser settings. Disabling cookies may affect the functionality of some parts of our website.
7. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
Service providers — Third-party tools we use to operate our business (e.g. CRM platform, email marketing tools, scheduling software, payment processors). These providers are contractually required to protect your information.
Legal requirements — If required by law, court order, or government authority
Business transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
With your consent — For any other purpose with your explicit permission
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
Inquiry and contact form data: retained for up to 2 years
Client records: retained for the duration of the business relationship and up to 7 years after for tax and legal purposes
Analytics data: retained per third-party provider policies (e.g. Google Analytics default retention)
9. Your Privacy Rights
As a resident of Canada, you have the right to:
Access the personal information we hold about you
Correct inaccurate or incomplete information
Withdraw consent for the collection or use of your information
Request deletion of your personal information, subject to legal obligations
File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated
To exercise any of these rights, contact us using the information in Section 10.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Spenry Marketing and Automation
📍 Ilderton, ON, Canada
✉️ [your email address]
📞 [your phone number]
We will respond to all privacy-related requests within 30 days.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
13. Governing Law
This Privacy Policy is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, including PIPEDA and CASL.